1. General

This Privacy Policy explains what information LumiThai (the “Website”) may collect, how we use it, and what choices you have. By using the Website, you agree to this Policy.

2. Information we may collect

We may process:

• Information you provide: name, phone, email, country/city, preferred area, budget, purchase goal (live / rent / growth / flip), and any message you submit via forms or messengers.
• Technical information: IP address, device/browser type, language, pages visited, actions on the Website, date/time, and referral source.
• Cookies and similar technologies used for essential functions, analytics, and improving user experience.

3. How we use information

We use information to:

• respond to your request and contact you;
• prepare a shortlist and consultation;
• clarify your criteria and keep communication in one thread;
• improve website performance, reliability, and speed;
• protect the Website (security and abuse prevention);
• comply with legal obligations where applicable.

4. Legal basis

We process data based on:

• your consent (when you submit a request);
• performance of requested services (shortlisting/consulting);
• legitimate interests (security and service improvement), where allowed.

5. Sharing with third parties

We do not sell personal data. We may share limited data only as necessary to operate the service, for example with:

• hosting/infrastructure and data storage providers;
• analytics and technical tools;
• communication channels (messengers, email, telephony).

We may disclose information if required by applicable law or lawful requests.

6. International transfers

Our infrastructure and service providers may be located in different countries, so your data may be processed outside your country of residence. We take reasonable measures to protect it.

7. Data retention

We keep data for as long as needed to handle your request and follow-up communication, or longer if needed for security, record-keeping, or legitimate purposes. You can request deletion (see Section 9).

8. Security

We use reasonable technical and organizational safeguards. However, no internet transmission is 100% secure. Please avoid sending unnecessary sensitive information.

9. Your rights

You may request:

• access to your data and a copy;
• correction of inaccurate data;
• withdrawal of consent;
• deletion where applicable.

Contact us using the details below.

10. Third-party links

The Website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes

We may update this Policy. The current version is published on this page.

12. Contact

Questions about privacy:

• Email: aspekteincm@gmail.com
• Telegram: @lumithai